Privacy policy

Last updated 9 November 2026

This policy covers our marketing website and support enquiries. It does not describe data handled within the iOS app. The Coffee Keeper website is run by Clickageek (Pty) Ltd in South Africa, the responsible party for the personal information described here.

What we collect

Messages you send us

If you email us, we receive your email address and whatever you choose to write, including any attachments or details you add.

Technical information

When you visit the website, our hosting and network services process your IP address and basic request details, such as the page requested, the time and your browser type. This is needed to deliver the website and keep it secure.

Analytics, only if you agree

Analytics is off by default. Until you accept, the website does not contact Google or load any Google code. If you accept, the website loads Google Tag Manager, which loads Google Analytics, and cookies are set that tell us how the website is used, such as which pages are visited. If you decline, or have not chosen, no Google code is loaded and no analytics cookies are set. You can change your choice at any time with Cookie settings in the footer of every page. If you withdraw your consent, we clear the analytics cookies and reload the page so Google is unloaded, but this cannot retract information already sent to Google.

Preference storage

Your analytics choice is saved in your browser on your own device, so the website can remember it.

How we use it

  • To deliver the website and keep it secure.
  • To answer you when you contact us.
  • With your consent, to understand how the website is used so we can improve it.
  • To remember your analytics choice.

We only use information for the purpose it was collected for, and we keep what we collect to what each purpose needs. We don’t sell your information.

Who helps us run the website

  • Google provides Google Tag Manager and Google Analytics, loaded only if you accept.
  • Cloudflare provides domain and network services for the website.
  • Our hosting provider serves the website.
  • Our email provider handles messages sent to our support address.

Each of them may only use your information to provide their service to us, or under their own terms where they act independently.

How long we keep it

We keep enquiry emails for as long as we need them to help you and to deal with any follow up, then delete them. We don’t set a fixed deadline. Technical and analytics information is kept for the time needed for the purposes above.

Your rights

You can ask to see the personal information we hold about you, ask us to correct or delete it, and object to how we use it. Email [email protected] and tell us what you would like. If you’re not happy with our answer, you can complain to the Information Regulator of South Africa at inforegulator.org.za, or to the data protection authority where you live.

Children

This website isn’t meant for children under 13, and we don’t knowingly collect their information.

Changes

If we change this policy we’ll update the date at the top.

Contact

Clickageek (Pty) Ltd, South Africa. Email [email protected].